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Google Reviews - The Fireplace Store

Morris Lakeman
21:14 01 May 19
I am really happy with the pricing of my fireplace, most importantly after our discussion they were able to recommend the perfect fireplace for my needs. The unit was installed by Abbas installer that provided me with quality and professional service.
Phillip Pavlov
04:19 25 Apr 19
The unit was installed very well. The installation was customized to our needs, which was great. Overall excellent service. Would highly recommend them.
Татьяна Павлова
04:25 25 Apr 19
Top service! From buying to getting our fireplace installed. Well done!
Ehsan Kimiagar
01:17 01 Apr 19
You haven't seen a fireplace store like this. Check it out!
Rick Miller
23:34 03 Jun 19
Adam Fisher
02:31 24 Sep 19
Highly knowledgeable and took the time to educate us on which product options would optimize the space. Would recommend The Fireplace Store to anyone looking for superior service and high quality products.
Ray Skochelas
19:17 01 Oct 19
I contacted The Fireplace Store, regarding a problem that I was having with my gas fireplace. Even though I did not purchase my fireplace from them, they were very helpful, and answered all my questions. They also confirmed that I was getting a fair price from the company that installed my unit, and that would be doing the repair. They also suggested, that I ask my installer why the problem occurred in the first place, in an effort to prevent the same problem from happening again. Totally honest, helpful and straight-up people. Thank you again.
16:14 03 Oct 19
Awesome experience from selection to installation. Very friendly, professional and humble people. Thank you.
Samuel Chandler
07:57 12 Oct 19
I had them install a new Kingsman VRB46N fireplace in a bedroom couple months ago. They were knowledgeable, responsive and the installer was amazing. It is a beautiful fireplace.  A few weeks later an old set of gas logs in a different part of the house from 25 years ago finally stopped working and they are replacing with new ones.  They did a thorough job of measuring and found a solution that met my budget. I highly suggest buying from this establishment.
Jeffrey Kotter
23:50 18 Oct 19
Came to clean my fireplace and replaced gas valve that previous owners left in house. Solved problems and got the job done in a very reasonable time frame(faster than quoted).
susan ginou
13:14 01 Nov 19
Very happy with the pricing, the valor gas fireplace and the quick and clean installation. Thanks to Kevin for his expertise and promptness. Also to Haytham for a top notch installation. I recommend these guys as your first call.
mohammadali moezzi
01:28 02 Nov 19
I had an issue with my fireplace, they were really helpful . Strongly suggest this site to whom that need help with the fireplace. Specially thanks Dan for his help.
Rosenda Rivas
04:42 07 Nov 19
These guys were fantastic to deal with. Originally I wanted a wood burning fireplace but my chimney did not allow it by today’s codes. So they suggested put in a stunning Valor Portrait natural gas fireplace! They were very fair in pricing and very quick to complete the job! The fireplace adds so much warmth to the room, my wife and I absolutely love it! The cats are big fans too!
Felix Holloway
23:43 23 Nov 19
We have just had a gas fireplace installed with mantle etc.  An extremely professional company with care for the customer's needs and wants being top priority.  Excellent prices, timely and clean work.  We would recommend them to anyone who asks.
Jay Carpenter
11:40 24 Nov 19
The Fireplace Store was an excellent business to deal with in all aspects of our gas fireplace renewal project. Our existing fireplace/chimney chase needed a lot of remedial work to correct it's shoddy construction by the original builder of our home. Dan spent the better part of a day repairing damage and correcting things before he was able to install our new fireplace. The resulting upcharge was reasonable. The brick layers/masons who installed the stone around the new fireplace were excellent as well. All staff were most careful and respectful of out home and property. I would not hesitate to recommend The Fireplace Store for your fireplace renovation project.
Milton Taylor
03:31 21 Dec 19
We purchased our electric fireplace because it was the one thing that was missing in our home and I finally decided to give this a try to have for Christmas and we love it! It looks so real! Gives the ambiance of a real one would.
Drew Carroll
01:58 12 Jan 20
Absolutely incredible personable experience. Kevin was amazing to work with and help guide us in a perfect direction. Highly recommend this company Thanks a million Deaner!
Margot Gibb-Clark
16:04 05 Feb 20
The Fireplace store was lovely to deal with. When I first visited, Dan knew I had a limited budget. He showed me an inexpensive unit and didn't try to up-sell me, which I appreciated.Eventually I was able to spend more and got a Valor unit which I find very attractive. The guys seemed very careful installing and then checking it was running properly and came back when I had a glitch. Thank you Zoroast.
Lynn Philpot
09:28 06 Feb 20
I just purchased a Kingsman see through from Zoroast. First of all, the showroom is outstanding - from the decor, to the product quality and quantity - they have everything. The staff were also very helpful and knowledgeable  about the product and gave handy tips to deal with maintenance. After purchasing the product, they arranged to have it delivered and assembled. After assembly, they completed a thorough check of the gas line, product and its overall setup. I am so happy with my experience. This is definitely one specialty store I would recommend to anyone!
Benjamin Diaz
15:51 25 Feb 20
I am a professional interior designer and finding this show room was a blessing for me. They have all types of fireplaces you can imagine, from wood to gas and electric, also there is an option to order a custom-build fireplace if you want something unique. The staff is very helpful and friendly which is a huge bonus. I love bringing my clients here!
Austin Smith
00:26 26 Feb 20
Very satisfied!! Took their time with us answering all our questions, not high pressure sales. Best prices and great support and service.
samantha roberts
19:50 26 May 20
Really great customer service from this store.Kevin had a wealth of knowledge to offer.Happy with the installed and finished product.Thanks,Sam Roberts
Keivan Eshghi
17:54 18 Aug 20
You are dealing with a professional team. Daniel their operation officer is an amazing person. He is very knowledgeable and explains all the details and options and answers all your questions. My wife and I are extremely happy with our purchase and highly recommend their store. Our experience with them was great. If you are in the market for a fireplace, this is the place to go and do not look any further.
Shawn Morrison
18:51 22 Aug 20
Great place for gas stoves.
Barbara S.
03:44 08 Aug 20
I am a professional interior designer and finding this show room was a blessing for me. They have all types of fireplaces you can imagine, from wood to gas and electric, also there is an option to order a custom-build fireplace if you want something unique. The staff is very helpful and friendly which is a huge bonus. I love bringing my clients here!
Tabitha Forbes
00:32 04 Aug 20
My husband and I recently purchased a gas fireplace here and we are so happy with it! We also got it with a 10% off offer.
Only Friends
20:55 13 Jun 22
From the moment I walked into their impressive showroom I knew this was the place I was going to find my dream fireplace! I was greeted by Vanessa at the front desk who has a vast knowledge of fireplaces, from their unique features to even recommending the right fireplace based on my current decor and setup of the room I was putting it into. She was incredibly warm and professional, made me feel important, valued as a customer, and spent as much time answering my questions as needed! I highly recommend this place, and definitely ask for Vanessa when you do go! You won’t be disappointed! I would give more than 5 stars if it was possible ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Alan E
02:11 31 Jul 22
Can’t be happier with the experience. Yessica went out of her way to ensure the fireplace chosen would fit in the location of our basement. The installation done by JP was nothing but professional, he was polite and courteous, cleaned up after and installed the fireplace perfectly to spec.Definitely the place to go for a fireplace.
Navid Afsharian
21:05 10 Aug 22
Friendly and knowledgeable people, beautiful showroom with a large selection on display. Great prices. What more could you want!
Andrew Smith
17:48 14 Feb 22
We had the greatest experience with our fireplace purchase. Vanessa was a pleasure to work with. She answered all of my questions right away, felt like she was a fireplace technician. The installation was scheduled within a matter of a week from date of purchase. The installers were on-time and courteous. They did such a great job with the install. They even walked us through the functionality of the fireplace. If you need a fireplace you have to buy it here. You won’t be disappointed.
Ute McIlvena
17:34 16 Dec 22
Brent is a consummate professional and we would highly recommend him for any gas fireplace repair or service. He responded promptly and arrived on time. He meticulously cleaned up the work space when he was finished his work.We had a fireplace that was looked at a year ago and found out that the logs were not placed in the same position to function properly. Brent replaced all the logs, and cleaned all the soot in between the log chambers. He told us to get new crystals and lava rocks which were missing on the both sides. The fireplace now works perfectly !
Mazen Faraj
21:35 17 Nov 22
Vanessa and Daniel from the Fireplace store have been incredibly professional and helpful! I had been looking for a fireplace for my outdoor project since the summer of this year, and I had gone to the Fireplace numerous times, asking various questions about specs, options, electric versus gas, you name it... Vanessa was very patient, as we went through multiple options of fireplaces, until we landed on one... even then, I had multiple questions about the install and how my contractors where installing the fireplace, and both Daniel and Vanessa answered all the questions and calls I was sending their way. Very professional service... something that you do not see a lot of these days... thank you Vanessa.
Sergio Simone
19:09 29 Nov 22
Three days ago my wife and I dropped into the showroom and were greeted by Vanessa, an extremely pleasant and knowledgeable representative of the company. She patiently listened and answered all of our queries. We settled on the Amantii Electric Fireplace and were given a date and time the the unit would be delivered and installed.Two gentlemen showed up 15 minutes ahead of schedule and proceeded to prep for the removal of the old unit and install the new one. I was extremely impressed by their care for my wood floors.Once completed they cleaned the area and removed every sign that they had even been there.I highly recommend this company for your fireplace needs. A pleasure to do business with them from beginning to end.
Ian B
15:57 08 Nov 22
We needed two fireplaces but had no idea what to get. Yessica, at The Fireplace Store was patient, very knowledgeable and generally great to deal with. It took us a while to decide but she stayed with us and answered our questions as we went. Then, after purchasing the two fireplaces we needed additional parts and Daniel was very fair and helpful in getting us what we needed. And pricing was solid and competitive.
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Fireplace Store in Mississauga

From Vision To Design, To Reality

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Fireplace Installation in Mississauga

Even the most superior fireplace in the market can fail you without proper installation. Our installers understand how crucial such services are and will do everything to ensure you get the satisfaction you deserve. We work with the goal of getting your fireplace to deliver optimal performance without placing you and your loved ones in any danger. Choosing us for the installation means getting unmatched skills, an expansive knowledge base, and guaranteed success. Every member of our team that handles fireplace installation has experience in the field. We do not take chances because we prioritize your safety.

The way we care for our customers also sets us apart from other service providers. We value your feedback and always strive to give a positive experience. We can also help select a fitting fireplace if you need help with that.

We are certified, licensed, and insured technicians who prefer a systematic approach when dealing with every fireplace installation. We start by assessing the place to determine a suitable fireplace size. We also do follow-ups after completing the job. You can call us with any issue or concern at any time.

Fireplaces Repair and Maintenance in Mississauga

Failing to maintain a furnace can cause many problems that keep recurring even after the appliance repair. In extreme cases, the issues compromise safety, putting everyone living there in danger. The quality of air within the house can also reduce, leading to an increase in respiratory problems. Fireplaces that are not maintained regularly also tend to malfunction frequently.

If you need capable technicians to schedule and handle the maintenance routines, look no further than the Fireplace Store. We not only have expertise in choosing the best fireplaces Mississauga, but we also know how to keep them functioning for longer to get you the return on investment you deserve. You can count on us whether there is a malfunction or not. We fix any problems quickly but without rushing. We also follow up with our clients after finishing the job. In addition, our company has invested in the latest advanced tools that also help us conduct repairs efficiently.

Perfect Gas Fireplace For Your Taste and Place

The right fireplace can be the most attractive appliance in any room, but the wrong one can be an eyesore. You need to choose the correct unit for your living room, bedroom, kitchen, patio, or other places you want to keep warm.

At the Fireplace Store, we understand the struggle involved in trying to find a befitting heating unit. We give a wide range of product options and are always available to assist you. We can explain their differences and features to eliminate any confusion. Contact us any time for installations, fireplace inserts, gas or electric fireplace, maintenance, or repairs.

Fireplace Brands

City Series Modern Gas Fireplaces

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Valor Portrait Gas Fireplace Clearview

Valor Portrait Gas Fireplace Clearview

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Valor Windsor Arch gas fireplace

Valor Portrait Gas Fireplace Windsor Arch

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Heat & Glo Phoenix TrueView

Heat & Glo Phoenix TrueView

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Heat And Glo Escape See-Through Gas Fireplace

Heat & Glo Escape See-Through Gas Fireplace

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Kingsman HBZDV4736 Fireplace

Kingsman Direct Vent Gas Fireplace HBZDV4736

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Valor L1 2-Sided Gas Fireplace

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Heat and Glo Foundation Series Fireplace

Heat and Glo – Foundation Series – Pier Gas Fireplaces

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Valor L3 Series Gas Fireplace

Valor L3 Series Linear Gas Fireplace

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Valor G4 Gas Fireplace Insert

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Valor Horizon Series Gas Fireplace

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Valor H6 Fireplace

Valor H6 Gas Fireplace

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Gas Fireplace Frequently Asked Questions

How do gas fireplaces vent?

Gas fireplaces with direct vents come with fixed glass fronts. They keep the combustion box and gas burner shielded from the house. They work with a coaxial pipe that brings in all the combustion air from outside. The larger vent pipe has a smaller inside to remove the combustible gases. That arrangement ensures the indoor air is not tampered with when the fireplace is on. The vent works horizontally or vertically. It can be placed through the exterior walls or upwards through the roof. Installation depends on what you prefer.

How often do I have to clean the gas fireplace and vent?

The frequency with which you clean or maintain the fireplace depends on how frequently you use it and the type of fireplace you have. However, you can get a qualified technician to inspect the unit whenever you anticipate prolonged use. For instance, call a professional service provider before winter when the heating demands in most homes increase.

Does a gas fireplace pollute?

Most people who choose gas fireplaces do so because it is one of the readily available fuel sources, and it is an eco-friendly option. The bi-products of burning gas are water and carbon dioxide. It shows that using such fireplaces is not as detrimental to the environment as the use of electricity. The use of biogas does not produce a lot of carbon dioxide and is safer for the surrounding, unlike fossil gas. That means that using a fireplace that has been approved for biogas use reduces pollution rates further.

How much gas does a gas fireplace consume?

There is no standard gas consumption rate in Mississauga. It differs with every household and depends on the flame height and type or model of the fireplace in use. However, you can use standard dimensions as a guide to get an approximate consumption rate. For instance, if the fireplace has an 11-kg gas bottle and consumes 6 kWh, it can heat for approximately 25 hours 30 minutes. If the fireplace is not the primary heating source, it is likely to use around 3 kWh. The duration for which it stays on will also determine the consumption rate. For example, if it works for around 4 hours every day, the gas will last a maximum of 13 days.

Can a gas fireplace be installed in a bathroom?

Gas fireplaces are designed to fit any room, including bathrooms. Choose one with a tempered glass front and choose a space further from the shower or vanities. It should not have water splashing on it regularly. Ensure the installation space you select does not have slippery floors either. If possible, take measures to boost the safety of the surrounding surfaces to reduce the chances of falling.

Will my fireplace operate during a power outage?

Modern fireplaces have been made with various needs in mind, including use during a power outage. They have standing pilot ignition systems, allowing them to continue operating even if there is no power. They can produce their own minimal amount of electricity that can keep the gas control going. That means the fireplace can continue working even when the furnace cannot. However, the accessories used with the fireplaces do not work without power. For instance, any handheld remote control or fans will stop running with a lack of electricity. That may require you to change the settings on the fireplace to allow manual lighting. You can easily do so in the control compartment.

Some fireplace models have optional ignitions like Spark-to-Burner or Hot surface ignitions. These are pilot-less and electronic. They rely on the electricity supply to the house and will not work if there is none. Other fireplaces have integral fans that keep the temperatures within a predetermined limit for safety reasons. Since the fans go off with a power outage, the safety switch in the furnaces turns them off until it reaches the required temperature. After that, the fireplace automatically turns itself on. The cycle can continue until electrical power is restored and the fans can regulate the temperatures again. 

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Additional Articles About Fireplaces

Additional Articles About Fireplaces

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