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Fireplace Repair and Maintenance
in Toronto

Quality and Safety Guarantee

Fireplace Repair and Maintenance

Routine maintenance is important if you want your fireplace to keep looking as good as new and function just how it was designed to. 

Repairs will ensure the fireplace performs efficiently and safely. Activities such as replacing the batteries of the remote receiver or cleaning the glass have to be done regularly to maximize the service life of your fireplace.

Cleaning the Glass Fireplace Window

If you opt to perform some maintenance task on your own such as cleaning the fireplace window keep in mind that this surface is extremely hot during operation and even hours after you’ve turned it off. When a gas fireplace burns, it produces a mineral which forms a white film on the ceramic glass. This film forms due to the sulphur content of the gas.

When the film builds up, it’s advisable to clean it immediately instead of leaving it for a longer period of time which makes it harder to remove. The fireplace is allowed to cool down before cleaning the off this white film. Cleaning must be done using the right products. Avoid ammonia-based cleaners or an abrasive cleaner on a ceramic gas fireplace window. Abrasion can destroy the glass surface and compromise the performance of the fireplace.

Dimplex Electric Fireplace Zoroast The Fireplace Store
Planika Fireplace Zoroast The Fireplace Store

Maintenance Tips for Your Fireplace

Most of our fireplaces come with barrier screens that are very easy to clean. You just need to use a soft brush to remove any dirt or grime that builds up on the surface. 

The batteries in your fireplace receiver and remote control need to be replaced at least once annually. This is highly recommended to optimize performance.

Any steel accessories or trims on the fireplace can be cleaned with some mild soap and warm water. Make sure the surface cools before cleaning. 

Avoid cleaners with alcohol or solvent bases as they will weaken the coating or damage it completely.

Get Quality Fireplace Repairs

If you need help in fireplace repairs, our skilled technicians are able to diagnose the problem that your gas fireplace may be experiencing. We can quickly determine the underlying cause of the unit’s malfunction and take steps to fix it. Regular servicing is important as it prevents the fireplace from breaking down when you least expect it.

Planika Gas Fireplace Inserts
Valor Gas Fireplace Inserts

Our experts will come in handy for the job and carry the equipment needed to get the work done fast and effectively the first time around. We use high-quality parts to replace the faulty component and give you a reasonable warranty for this service. Although some gas fireplaces have been significantly damaged, in many cases the repairs are done immediately and we’re able to bring the unit back to life and working as it was intended.

In some rare cases, your unit may need an entire replacement. Rest assured that we’ll guide you on finding a new unit that will deliver in terms of style and long service life. Our experts will take time to understand your needs and come up with a solution that’s perfectly suited for you.

Google Reviews

Morris Lakeman
21:14 01 May 19
I am really happy with the pricing of my fireplace, most importantly after our discussion they were able to recommend the perfect fireplace for my needs. The unit was installed by Abbas installer that provided me with quality and professional service.
Phillip Pavlov
04:19 25 Apr 19
The unit was installed very well. The installation was customized to our needs, which was great. Overall excellent service. Would highly recommend them.
Татьяна Павлова
04:25 25 Apr 19
Top service! From buying to getting our fireplace installed. Well done!
Ehsan Kimiagar
01:17 01 Apr 19
You haven't seen a fireplace store like this. Check it out!
Rick Miller
23:34 03 Jun 19
Adam Fisher
02:31 24 Sep 19
Highly knowledgeable and took the time to educate us on which product options would optimize the space. Would recommend The Fireplace Store to anyone looking for superior service and high quality products.
Ray Skochelas
19:17 01 Oct 19
I contacted The Fireplace Store, regarding a problem that I was having with my gas fireplace. Even though I did not purchase my fireplace from them, they were very helpful, and answered all my questions. They also confirmed that I was getting a fair price from the company that installed my unit, and that would be doing the repair. They also suggested, that I ask my installer why the problem occurred in the first place, in an effort to prevent the same problem from happening again. Totally honest, helpful and straight-up people. Thank you again.
AizAq
16:14 03 Oct 19
Awesome experience from selection to installation. Very friendly, professional and humble people. Thank you.
Samuel Chandler
07:57 12 Oct 19
I had them install a new Kingsman VRB46N fireplace in a bedroom couple months ago. They were knowledgeable, responsive and the installer was amazing. It is a beautiful fireplace.  A few weeks later an old set of gas logs in a different part of the house from 25 years ago finally stopped working and they are replacing with new ones.  They did a thorough job of measuring and found a solution that met my budget. I highly suggest buying from this establishment.
Jeffrey Kotter
23:50 18 Oct 19
Came to clean my fireplace and replaced gas valve that previous owners left in house. Solved problems and got the job done in a very reasonable time frame(faster than quoted).
susan ginou
13:14 01 Nov 19
Very happy with the pricing, the valor gas fireplace and the quick and clean installation. Thanks to Kevin for his expertise and promptness. Also to Haytham for a top notch installation. I recommend these guys as your first call.
mohammadali moezzi
01:28 02 Nov 19
I had an issue with my fireplace, they were really helpful . Strongly suggest this site to whom that need help with the fireplace. Specially thanks Dan for his help.
Rosenda Rivas
04:42 07 Nov 19
These guys were fantastic to deal with. Originally I wanted a wood burning fireplace but my chimney did not allow it by today’s codes. So they suggested put in a stunning Valor Portrait natural gas fireplace! They were very fair in pricing and very quick to complete the job! The fireplace adds so much warmth to the room, my wife and I absolutely love it! The cats are big fans too!
Felix Holloway
23:43 23 Nov 19
We have just had a gas fireplace installed with mantle etc.  An extremely professional company with care for the customer's needs and wants being top priority.  Excellent prices, timely and clean work.  We would recommend them to anyone who asks.
Jay Carpenter
11:40 24 Nov 19
The Fireplace Store was an excellent business to deal with in all aspects of our gas fireplace renewal project. Our existing fireplace/chimney chase needed a lot of remedial work to correct it's shoddy construction by the original builder of our home. Dan spent the better part of a day repairing damage and correcting things before he was able to install our new fireplace. The resulting upcharge was reasonable. The brick layers/masons who installed the stone around the new fireplace were excellent as well. All staff were most careful and respectful of out home and property. I would not hesitate to recommend The Fireplace Store for your fireplace renovation project.
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